All-in-one protection

About

The new Malwarebytes Mobile is designed to include the best of our security and privacy products into one easy to use app.
As our product line continued to grow, we felt we could create a better mobile experience for our customers by bundling our best solutions.

My role

Senior Product Designer

I worked closely with two of my co-workers to merge our VPN and Anti-malware apps into a unified mobile product

Taking the primary functions of the two mobile apps, I designed a unified app that current users would find familiar, and new users would find easy to use.

Goals

Each goal is based on research data

User-Experience

1. Combines our Security and Privacy app into a single solution.

2. Develop information architecture that’s easy to build new features into for years.

3. Assure that our free core features are easily accessible.

Business

1. Create a solution that allows users to purchase the amount of security and privacy that’s right for them.

2. Design the app so the new features are easy to monotize.

3. Continue providing free core features to all users.

A sample of challenges and solutions

Challenge 1

Combine 2 apps into 1

Stakeholder requirements

1. Unify our mobile security and privacy apps into a single solution.

2. Design the app so that new features are easy to add and monotize.

3. Continue providing free core features to all users.

Original 2 apps
Malwarebytes Security
Malwarebytes Privacy
Research

In order to redesign the dashboard, I spent time learning from the product manager and ux researcher about who our users were, known pain points, feature requirements, and how our company was perceived.

Key research findings

1. We found that users liked the idea of having a single app for all their security and privacy needs.

2. Providing users with choice and education (without using scare tactics) on security related products creates trust.

3. Users want to fast way to view how safe and private they are.

A sample of flows
A sample of sketches
A sample of early concepts

Final design

Dashboard

Designed to place the most important information and functions upfront.

Users can view their security score and manipulate the VPN without having to scroll.

Privacy

Designed to make it easy for users to hide their IP and location from prying eyes.

Security

Built for blocking ads, scammers, spam calls, and unwanted text messages.

Challenge 2

Creating a security adviser

The future of Malwarebytes

As we looked towards the next generation of Malwarebytes, we decided we wanted to become more than just an anti-mlare software. Instead, we wanted to be an adviser who provides solutions. To achieve this, we developed a scoring system to show people how secure and private they are at all times.

A sample of sketches
A sample of early concepts

Final design

Protection status

We always make sure that users are aware of their privacy and security status across all of our products.

Premium plan

We make it fast and easy for users to upgrade their protection to our premium plan.

Increasing protection flow

(Premium subscription required)

It was our goal to make it as fast and easy as possible for all of our users (especially the less techinical) to protect themselves in situations where they may have turned off features and forgotten.